Get in Touch with CADDPower

Contact our team for software inquiries, technical support, partnership opportunities, or pharmaceutical CADD consultation. We're here to help accelerate your drug discovery research.

Contact Information

Headquarters

123 Tech Park, Pharma Valley

San Francisco, CA 94000, USA

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Phone & Email

General Inquiries: +1 (555) 123-4567

Technical Support: +1 (555) 123-4568

Email: info@caddpower.com

Support: support@caddpower.com

Business Hours

Monday - Friday: 9:00 AM - 6:00 PM EST

Saturday: 10:00 AM - 2:00 PM EST

Sunday: Closed

24/7 Technical Support Available

Department Contacts

Sales

sales@caddpower.com

+1 (555) 123-4569

Support

support@caddpower.com

+1 (555) 123-4570

Partnerships

partners@caddpower.com

+1 (555) 123-4571

Training

training@caddpower.com

+1 (555) 123-4572

Send us a Message

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CADDPower Headquarters

123 Tech Park, Pharma Valley, San Francisco, CA 94000

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Frequently Asked Questions

Find quick answers to common questions about CADDPower products and services

What is the typical response time for inquiries?

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We strive to respond to all inquiries within 24 hours during business days. Technical support inquiries are typically answered within 4 hours, while sales and partnership inquiries are responded to within 24 hours.

Do you offer custom solutions for large pharmaceutical companies?

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Yes, we provide custom CADD solutions tailored to specific research needs. Our enterprise clients can benefit from customized workflows, integration with existing systems, dedicated support, and specialized training programs. Contact our partnerships team for more information.

What type of support do you offer for academic institutions?

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We offer special academic licensing, discounted training programs, research collaboration opportunities, and dedicated technical support for educational institutions. Our academic program includes classroom licenses, student training materials, and research grant support.

Can I schedule a live demo of the CADDPower platform?

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Absolutely! We offer personalized live demos of our platform tailored to your specific research needs. Demos typically last 60 minutes and include a Q&A session with our technical experts. You can schedule a demo through our Free Trial page or by contacting our sales team.

What are your business hours for different time zones?

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Our main office operates on Eastern Standard Time (EST). Business hours are Monday-Friday 9:00 AM - 6:00 PM EST. However, we provide 24/7 technical support for critical issues. For international clients, we have regional support teams in Europe and Asia-Pacific time zones.