Problem updating PowerCADD 9.1.2 under Mac OS X Mavericks 10.9

I updated to Mac OS? X Mavericks 10.9 before I updated my copy of PowerCADD to 9.1.3. Now what?

Requirements

  • PowerCADD version 9.1.2
  • Mac OS X Mavericks 10.9 (10.9.2 or newer recommended)



Background

Okay, so you missed our related article about updating your copy of PowerCADD 9.1.2 before you upgraded to Mac OS X 10.9 Mavericks. You've read the instructions in the update email you received from Engineered Software Technical Support about how to update your version of PowerCADD - problem is you tried going to Help menu → Updates... but the ES Updater.app won't work and you can't enter in the detailed information provided in the official update email. It's okay, all is not lost.

Please note, update instructions are provided by Engineered Software (or your regional International Distributor) that include very specific steps along with passwords and log in identification information. Our note here does NOT include that information, rather it's just a summary on how to get the updater application to work. You should reference the PowerCADD update email that you received for the specific log in information and any specific instructions not covered here.

What To Do:

You can get direct access to the ES Updater.app which is what makes the update process happen. Now, this method can appear to be a bit daunting as it requires you to dig into some of the inner workings of PowerCADD. Rest assured if you follow these steps precisely there's nothing to worry about.

Caution: As is typical before running any software application update or upgrade - always make a backup - of your current copy of PowerCADD before performing any update.

To Run the ES Updater.app from Inside the PowerCADD Application Package, do this:

  1. Quit PowerCADD 9.1.2 if it's already running
  2. Open the PowerCADD Application folder. It should be located at: Applications Folder → PowerCADD
  3. Locate the item named PowerCADD.app
  4. Right+Click (or press Control key + click) on the item named PowerCADD.app
  5. Choose Show Package Contents from the Contextual Menu
  6. Click to navigate to the following folder Contents → Mac OS
  7. In there you'll see an application titled ES Updater.app - Double click that application
  8. Follow the update instructions you received via email to correctly log in and update your copy of PowerCADD 9.1.2

Good News Shortcut for Canadian users: If you're a registered PowerCADD user in Canada just contact Evoy and Associates (www.evoy.com) and they have a terrific email that gives you a one click solution with no need to fiddle around with the steps noted above!

Summary:

So, in short even if you jumped the gun and upgraded to Mac OS X 10.9 Mavericks before updating PowerCADD from 9.1.2 to 9.1.3, all isn't lost Smile Just follow the steps and you'll be up and running faster than it took us to write this article!

We hope that helps
caddpower.com

------
If you found this article or the website in general to be helpful, educational or a time and money saver you can show your support. Thank you ~ Brian (huc) Huculak, Co-founder and Managing Editor, www.caddpower.com - www.powercadduser.com - www.powercadd.guru - www.wildtools.guru


Your rating: None Average: 5 (1 vote)

Canadian Users / Evoy & Associates and short cut instructions

For our Canadian readers, the short cut noted above from Evoy & Associates will no longer apply. As of 31 Jan 2015 the owner of Evoy & Associates has retired -- we all get there eventually -- hopefully sooner rather than later! Big smile

So Canadian users will need to follow the same instructions noted earlier in the above article.

Please note we're not sure who will be taking over Canadian technical support or distribution and recommend folks contact Engineered Software (www.engsw.com) for details in that regard

We congratulate and thank Evoy & Associates for a great run and their dedication and support to the PowerCADD community. Here's hoping that retirement is everything we've heard it's cracked up to be! Laughing out loud

Comment viewing options

Select your preferred way to display the comments and click "Save settings" to activate your changes.