About Website FAQ
This section contains Frequently Answered Questions about the caddpower.com website. It contains important information about our website and how you can get the most out of your visit.
Registered caddpower.com visitors may post followup questions on any of the topics here by using the comment link at the bottom of any article.
We welcome your feedback and comments.
Thanks for visiting.
Welcome to caddpower.com
If you're a returning visitor, welcome back! Please login and thanks for stopping by again.
If you're a new or first time visitor, hello!
We're glad you've stopped by to check out our website. If you've never been here before, you might want to take a few minutes to check out our FAQ section to learn a little bit more about us. You're also welcome to just dive right in and start clicking links or just go ahead and make a new account right away.
Thanks for visiting.
Brian (huc) Huculak
Welcome to caddpower.com; your one stop source for professional information and services related to the Apple Macintosh and its effective integration into your Computer Aided Design processes.
caddpower.com is intended for Apple Macintosh users who make their living drafting and designing. While primarily geared towards professionals who use PowerCADD software we cover a wide range of topics which apply to all aspects of integrating the Apple Macintosh into your design work flow.
We are a grass roots business offering a variety of freeware, shareware and payware products, solutions and services to help the Design Professional or Macintosh user get the most out of their Apple Macintosh hardware and software.
We pride ourselves in providing accurate, easy to follow, step by step help or solutions on a wide range of design and technology issues to help you raise your performance bar.
Thanks for visiting.
What web browsers does the website support?
We're proud to say this site is W3C compliant so if you are using any modern browser that supports
Here's a partial list of web standard compliant browsers (some are more compliant than others):
What about Internet Explorer for Mac OS 9?
Internet Explorer 5.x was great in OS 9 and OS 8, in fact it was one of the first browsers re-written to start complying with the emerging web standards movement. Sadly, while Internet Explorer follows a few of the W3C web standard items, it falls well short of the mark these days. It falls so far short that even MicroSOFT has stated they will no longer be supporting Internet Explorer for the Mac. Sorry folks but it's time to get a better browser (a harsh statement but true).
What about Netscape Navigator?
Sorry, but again we're back to waving the web standards banner and Netscape of old just doesn't make the grade. It was a by product of the browser wars with Microsoft and sadly it's lost the fight on several fronts. Again, it's time to get a better browser.
Do we have a recommended browser?
For our Windows cousins we highly recommend FireFox. This site works fine in Internet Explorer for Windows but FireFox is just better on so many levels.
For Mac OS X visitors, you really have a lot of choices. Of course the site works fine in Apple's Safari browser. Safari also has the added benefit of using the Mac OS X built in spell checker so you can spell check items on the fly before submitting a post. FireFox or Opera are also both excellent choices. In fact, this website (and many other websites we visit) actually feels crisper in FireFox than Safari -- don't ask us why -- the content is the same but it just feels quicker.
Where we are and how you can get hold of us:
Please use this form to Email Us anytime. While the internet doesn't mind working 24/7, we hope you'll understand that with global time zone changes (and our inability to work 24/7 ) we'll do our best to get back to you as quickly as possible.
Asking for Help
If you're asking for help regarding a specific problem, please take a moment to read this page ( click here ) of our website before sending your email. That page describes the type of information you should include with your email to help us better understand the problem. While we're pretty good at reading between the lines guessing doesn't help anybody and just makes the process of getting the right help take longer.
Our home office is in Arvada, Colorado, United States, Mountain Standard Time (-7 from GMT)
A physical mailing address is available upon request, just Email Us.
We provide our direct telephone number to all our clients.
If you're an existing client and have lost our contact phone number, please Email Us and we'll send it over promptly.
If you're a prospective client looking for an initial consultation please Email Us and we'll get back to you with a voice number. Please remember to include your phone number and physical location / time zone in the message.
All general website inquiries are handled by email only.
We really do want to hear from you and we apologize if sending an email is an inconvenience. However, with all the automated robots trolling websites looking for email address, phone numbers and mailing addresses to supply to spammers (email and surface mail and phone), we hope you'll understand why we don't provide that content openly here.
Normal Business Hours
Our normal hours are 0730 to 1930 hours (7:30 a.m. to 7:30 p.m.), Mountain Standard Time, Mondays through Fridays.
CADDCare clients can also reach us Saturdays, 1000 hrs to 1600 hours (10:00 a.m. to 4:00 p.m.)
Signup and become a registered caddpower.com reader.
We ask our regular visitors to sign up so they can experience the professional version of caddpower.com. And... No, there is no cost for signing up other than participating in the website through visitations and providing your comments and feedback.
By being a registered reader you have access to professional, exclusive, premium content and site features including caddpower.com RSS?/XML? news feeds, submitting feedback and comments on articles, voting in online polls, searching the site and more!
It's an easy 3 step process:
How Do I type of questions
This section of our WebsiteFAQs deal with How Do I... style topics. Please note, these are how to steps related to using the caddpower.com website. If you're looking for How To style questions and answers regarding specific software applications please visit our Learning Center or Search this website.
Where do I find Tutorials on this website?
Good news: this entire site is in essence a collection of tutorials based on a question and answer type format. As such, we don't have a dedicated tutorial section on the site.
Instead we collect all the tutorial content in our Learning Center. Each Learning Center section is in essence a book. Each book contains chapters of related tutorial articles. If you're simply wanting to browse the list of available tutorials to see what might be of interest you can click on any Learning Center section; each section is a book on a given subject. Each subject is broken into chapters, and each chapter contains articles or pages which contain the tutorial content.
For example, the PowerCADD User section of the Learning Center contains an abundance of articles related to using that product. Each article is a mini-tutorial designed to address a specific question or workflow issue. The same approach holds true for other sections of the Learning Center.
Of course you might have been looking for a specific tutorial on a given subject. For example you may have found this article when searching this website for the keyword tutorials. Searching is likely the fastest way to find what you're looking for but instead of searching for the keyword tutorials try searching for a keyword or words related to the question you're trying to find a tutorial on. That will typically produce a list of related items you can then view.
For example if you were looking for a tutorial on how to Email a PowerCADD drawing as a PDF? file, you could search for Email PDF or Email drawing as PDF. If you don't find a specific tutorial match to your search, try a less specific (and therefore more generic) type of search inquiry: for example searching for PDF would turn up all tutorial articles containing the term PDF.
So, if you're searching this site for the word tutorial you are missing out on a great deal of content. Think of the entire site as a tutorial collection and conduct your search or browsing habits accordingly.
We hope that helps.
How do I find the most recent, newest, or most recently changed posts on this website?
Finding the most recent posts on this website is only one click away, do this:
I find the text size on this website too small to read comfortably. How can I make it easier to read?
Any web standard compliant browser and Mac OS? X (same principles described below also apply in Windows)
All of the text on this site (or any website) can be made larger or smaller using standard features built into web standard compliant sites like this one, and build into web standard compliant web browsers like Safari, FireFOX and others.
To make the text bigger in Safari, do this:
Notice that the content of the site reflows automatically to accommodate your larger text size. To make the text smaller simply go back to the
Now you can change the text size up or down simply by clicking on the appropriate icon.
If you're using a web browser other than Safari, for example FireFOX, you're are going to be looking for menu items named something like
The most current poll on this website is automatically appears on every page of this website. You may see a list of all advanced and basic polls on this website by clicking the
Registered Visitors who have logged in may vote on any online poll, view poll results, may change their vote, or post comments on any poll or article on the site.
Anonymous Visitors (any visitor who has not logged into the site) are limited to viewing poll questions, poll results, or comments. Anonymous visitors cannot vote on online polls.
How can I show my support for the help this website has provided, and for the time and money I've saved?
We're glad you asked that question
Remember, to maintain our independence, we don't accept sponsorship from hardware or software vendors to run this website. In addition to all the hard costs associated with paying web hosting fees and such, a lot of time and effort goes into creating content and maintaining this website.
The advertiser links you see (provided by Google) are one attempt to try and generate revenue. Of course, they only help if someone comes across a page on this site, finds it wasn't what they're looking for, and there happens to be an advertiser link that might help them. We're not complaining -- every little bit helps. Since, under the terms of agreement with Google, we cannot encourage visitors to arbitrarily click on advertiser links we have come up with three alternative methods noted below
So, you read a few things here that helped you get through a little bump in the technology super highway. It might not have been a huge thing but it sure made your life easier, saved you some time and likely a few bucks too. Being the friendly sort that you are, if we worked just down the street from you, next door or upstairs, chances are you'd offer to buy us a cup of coffee or perhaps a beer to say 'thanks for the help'. That's great, we really appreciate the gesture and here's how you can make it happen.
In this online community we live in, the world has become 'right next door' so here's more about how to buy us a virtual cup of coffee to say "thanks".
Typically a large, traditional espresso style coffee at Starbucks or a similar coffee house goes for about US $5.00. If we went to Krispy Kream donuts we could get a large coffee and a couple of donuts for just about the same price but that might not sit well on our waist lines. Of course, if it was after 5 p.m. we might even share a 'wobbly pop' (aka beer or brewski) down at the corner Pub, again for about the same price.
So, if you'd like to buy us that cup of coffee then please click here and fill in the US $5.00 shareware fee field:kagi:. If you're so inclined, we'll even mail you the receipt for tax purposes, just send us an email with your mailing address and we'll put it in the mail (seriously).
So, 'cheers' and thanks in advance for sharing a cup of coffee and helping support caddpower.com
ps. If you're prefer to just send us a check, please drop us an email and we'll pass along our mailing address and such.
Well, something here really saved you some time and money and helped you clear a significant hurdle! Wow, that's great, we're glad we could help. Being the gracious person that you are, you'd like to buy us lunch as a way of saying thanks for the help and here's more on how you can do that.
We know this great little Mexican place just down the road. They're family owned and operated and serve up great food at really reasonable prices (we like supporting the little guy)! They do breakfast too which can be kind of nice if we've been working late hours posting articles and how to tutorials and movies, and figure it's easier to stay up and go eat than go to bed 'cos it's so early in the morning.
Lunch typically goes for between $5 and $8 bucks. Toss in a drink and a small tip and it's so close to US$10 that we'll just leave the 10 spot on the table and call it even. So, if you'd like to buy us lunch (or perhaps breakfast) please click here and fill in the US $10.00 shareware fee, quantity 1:kagi: If you're really happy and would like us to take our spouse for lunch too then you're welcome to fill in a quantity of 2 for a total of US $20 which will cover the lunch tab including tip. If you're so inclined, we'll even mail you the receipt for tax purposes, just send us an email with your mailing address and we'll put it in the mail (seriously).
Thanks for buying us lunch and helping support caddpower.com
ps. If you're prefer to just send us a check, please drop us an email and we'll pass along our mailing address and such.
The things you've read here have really helped save you and your staff a lot of time and we all know time is money. Gee, the boss is going to be thrilled with you (or maybe you're thrilled 'cos you are the boss!).
Now that we've helped you out and you're saving some money and hopefully having a bit more fun in the process (or you're less stressed out), dinner is what you're thinking is a fair trade. That's great, this seems like a win-win situation for everyone! Let's see how this might work.
What if we managed to save you 5, 10, 30 or even 60 minutes a week. Or perhaps we showed you something or answered a question that you just couldn't figure out that was worth hours or potentially even days of your time hunting and pecking to figure out how to make it work. If your charge out rate is between $60, $90 or possibly even in the range of $120 per hour you can see how the time and $'s can really add up fast!
Maybe we saved you, your company or the company you work for a pile of money because the answer we provided here was passed along to 3 or more staffers who now benefit from that same time/$ saving! Even if it was only 2 minutes per week it would still save you a lot of time and money over the course of a year whether you're an owner/operator, mid size or large firm.
The math can get pretty crazy, pretty quickly but it becomes apparent that
Now that we've made you some money by saving you time, we really appreciate the fact you'd like to buy us dinner as a way of saying thank you. After all, if we worked next door or down the street or upstairs you likely wouldn't hesitate since you really do appreciate good help and buying dinner just feels like the right thing to do. Well, in this internet age, we're all just down the street or upstairs so technology makes it easy.
There are many places to go for dinner here and they're all pretty good. A decent dinner at a middle of the road steak house can run anywhere from $50 on up. Other places have nice meals for the $25 range so there are plenty of choices. If we start to add in a bottle of wine then prices go up from there. If you were particularly thrilled with the level of help, education or support you received and how much money it saved you then we'd be remiss if we didn't point out we're partial to a nice after dinner drink (there is a particularly nice 25 year old single malt scotch that goes for $45/glass which we very much enjoy).
All you have to do is visit this link and enter the desired quantity in the $10.00 Shareware field:kagi: For example, if you'd like to buy us a nice $30 entree then enter a quantity of 3 for the $10 line item. That really nice steak dinner with all the trimmings would want a quantity of 5 for $10.00 line item. Of course if you'd like to include a nice single malt scotch to round out the evening then call it a quantity of 10 for an even US$100. If you like, we'll include a photo of us enjoying the evening along with the receipt for tax purposes -- just send us an email with your mailing address and we'll put it in the mail (seriously).
We really do appreciate you're supporting our efforts here at caddpower.com. You clearly understand the time=money equation and how much effort really goes into making something like this work!
Cheers and thanks again!
ps. If you're prefer to just send us a check, please drop us an email and we'll pass along our mailing address and such.
How do I create and manage bookmarks?
Here are the general rules as they apply to working with bookmarks:
For detailed, step by step, instructions please visit the links noted below.
To add a bookmark to any caddpower.com page using
To add a bookmark to a web page on a different website, do this:
Hint: It's easy to make a mistake when entering the address of a website. We recommend visiting the website, copying the address from the browsers Address field, then pasting that information into the
To delete a bookmark, do this:
Caution:This operation cannot be undone.
The same basic process for adding bookmarks is applied to managing a bookmark. You may rename the title of a bookmark, change the address (URL?) of a bookmark, or delete the bookmark entirely from your bookmark menu.
To manage existing bookmark, do this:
Why do some links on caddpower.com have a small icon and what do they mean?
We use icons to help you distinguish, at a glance, what a particular link might be for or where it might take you.
Name of Link A link with no icon takes you to content within the caddpower.com website.
Link Name.mov A link to a caddpower.com QuickTIME demonstration movie file.
Name of Link An external link to content currently on the
Name of Link An external link to a website or web-page which is not located on caddpower.com
www.example.com is pretty much what it looks like, a link to a website or web-page which is not located on caddpower.com but the link is spelled out so it didn't need the icon next to it.
Name of Link :kagi: A link to the caddpower.com store front hosted by KAGI, a secure online payment processing service provider.
I'm having a hard time getting the demonstration movies to playback. Sometimes there's no audio and sometimes all I get is a blank screen. Why is that happening and what should I do?
Let's tackle the two issues, audio playback and video playback, separately.
In the vast majority of cases, movies posted on this website do not contain audio so not hearing any sound during playback is normal.
We don't include audio to better serve both high and low bandwidth visitors, and conserve server resources. Rather, we illustrate the menu and dialog commands and have written step by step instructions in the article associated with the demonstration movie. Not only does this save bandwidth but it also allows visitors with other language versions to associate the menu item positions in English with the equivalent position in their language.
In this day with higher bandwidth being available for the majority of visitors, improvements in audio Codec? technology and computer hardware, we are considering adding audio to newer content. We have to weigh the technology against the time and costs associated with creating movies with audio so we appreciate your understanding as we move forward carefully.
The majority of demo movies posted here use the On2 VP3 Codec. Over the past decade, we've found this Codec to be the optimal solution for internet performance and file size. No other Codec on the market could come close for the dollar value. If you don't have the Codec installed already, QuickTime will normally prompt you to download and install the Codec automatically. If you don't see the automatic prompt from QuickTime, you may need to install the Codec manually. While this is a rare occurrence, the steps are simple as outlined in the related article link below.
We are currently evaluating using the new H.264 Codec that Apple recently introduced with QuickTime 7 and Mac OS? X Panther (10.3.9). The amount of this codec is excellent, as is the quality of playback and small file size. We're evaluating the situation and given the wide spread adoption of QuickTime 7, and high speed internet connections, we're considering moving to H.264 as a standard for new content which is installed automatically with all versions of QuickTime 7. However, we need to carefully weight the situation as to how many of our visitors do or do not have QuickTime 7 and Mac OS X Panther, and high speed internet access, to take advantage of the H.264 codec delivery method.
In February 2007 we found an comptability problem with the On2 VP3 Codec and Intel based Apple Macintosh Computers. Upon a thorough review of the available open source counter parts to the VP3 codec we were unable to find a suitable substitute.
As such, as of February 2007 we have moved to the H.264 Codec which ships with all copies of Mac OS X and QuickTime. The codec also runs in QuickTime for Windows OS. We've had a great run with the VP3 Codec (over 10 years) but it's time has ended as we can't rely on an open source tool for continued and timely updates. That's not a knock on the open source community -- just a decision we've chosen to make for a variety of reasons.
So, the upside to the H.2.64 codec is great quality for large format content which we're starting to work on developing along with multi platform and multi hardware configurations -- and backing from Apple. On the down side is a marked increase in file size of the movie files. Given that broadband has become common place we don't see this as a major issue for the vast majority of our visitors. We have migrated all the old content and re-encoded them as H.264 so we apologize for any inconvenience due to the increase in file size. If the old content did not contain audio (typically they did not) then neither will the newly encoded versions.
If you try to playback a movie on intel based mac's and see the movie controls but not the content -- then that movie is still encoded with the VP3 Codec. While we've made every attempt to upgrade all the movies, it's possible we missed a few so we'd appreciate an email with a link to the page with the broken movie.
If you're running Windows or PowerPC based mac's the old On2 VP3 Codec content should still play (provided you have it already installed -- the download link will no longer work as On2 has closed that domain as of 2007).
Starting in 2008 we've standardized all our tutorial movies to use Apples QuickTime H.264? Codec? at a resolution of 720x480 (720p) for web delivery. While this results in a slightly larger movie file size, the quality of both the video and audio is considerably better and it allows us great flexibility in reusing the content. All movies are setup for fast web delivery so you don't have to wait for the entire movie to download; rather it will start to play as soon as possible depending on the speed of your internet connection. With typical cable broad band connections they should start playing in less and one minute on average (typically much faster).
Because of the difference between the aspect ratio of computer monitors and the standard movie aspect ratios of 16:9, there will typically be a black band running along the top and bottom of the movies which is normal to maintain the letterbox aspect ratio. In some cases, if a movie is presented in an aspect ratio smaller than 720p, the black band might run along the left and right of the image.
Because we've standardized on capturing the images at a monitor screen resolution of 1900x1280 (1080i/p if you like) we can repurpose the content for web, dvd, iphone, ipod, or podcast delivery.
To manually install the On2 Vp3 Codec? so all users on your computer have access, do this:
If you do not have a
Stuffit Expander (www.stuffit.com) came free with your Macintosh Computer and is usually located in your
Here is a picture of what the correct installation of the On2vp3.component codec will look like:
If you'd like to learn more about the On2 codec visit the On2 website .
We hope that helps
When I try to load your tutorial and demonstration movies on my iPhone they don't play.
The iPhone and other hand held devices such at the Blackberry require movies be formatted / encoded in a device specific format. Movies on this site currently are not encoded in that format and as such will not playback on those types of devices.
Any new content which is posted specific to the operation or use of the iPHone will play back on that device. Any new content which is not specific to the iPhone will continue to be offered in our current H.264? encoding which will not playback on the iPhone or similar devices.
Currently, given the primary content of this site is not directed to features, applications or techniques which work on the iPhone or similar devices, we have no plans to modify our existing movie content for playback on those devices. We are currently evaluating current and emerging technologies to determine if supporting video for both the iPhone (and other devices) and traditional web browsers is cost effective and will post any news related to that decision here.
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The contact information you provide during registration is considered confidential. Your contact information will NEVER be released without your prior written authorization. caddpower.com will NOT use your email contact information to send you unsolicited email (SPAM) but reserves the right to contact you regarding issues pertaining to your account, features or services on the caddpower.com website.
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The changes we've made are significant and run deep!
While it's easy to see some cosmetic differences -- all of which are still in the process of being finalized and tweaked -- the changes we've made here at caddpower.com are significant to say the least. Specific items of note include:
Of course, anyone who's gone through those sorts of changes knows the task is far from simple. It's not simply a matter of moving a few files, but time involved in testing and setup of configurations takes up the huge amounts of the time. We're comfortable with where were at, and even though we have little more house keeping and cleanup to do we felt it was time to flip the switch.
So, if you see some dust in the corners or a few minor rough edges like a broken link or missing graphic, rest assured we're addressing that housekeeping. However, if you do see something out of sorts we'd appreciate if you'd take a moment to send us an email with a link to the specific page that's displaying a problem.
As we continue to polish the new look and feel of our site for 2008 we just felt some of those new features were too good to make you wait so here's a quick run down on what we've added.
We hope you enjoy these new features and take advantage of the constantly updating related content. That content refreshes automatically every 24 hours with articles over than 16 weeks from the current day being automatically deleted. The new look and feel for 2008 is progressing nicely and we're looking forward to a cleaner and crisper interface, some performance enhancements and perhaps most importantly; laying the foundation for even better features in the future.
Thanks for visiting
Brian (huc) Huculak
Managing Editor & co-founder
It's been about two years since we upgrade the site to the Drupal based CMS? but it was time to freshen things up and lay the groundwork for the future. Since it's April, we figured now was as good a time as any for some Spring Cleaning. As we noted in this article, we rolled out some new features earlier this month. While those changes were essentially a few features we wanted to share, we still had more work to do -- and that work is now complete (sure, we're still cleaning up a bit but have you ever noticed how that part of the job always takes the longest!).
As part of our continuing efforts to improve our site and quality of services for guests and clients, we have completed the upgrade to Drupal 5.7 from Drupal 4.7. Here's a brief run down on what's changed and why:
Don't forget we added some other features earlier this month so check out this related article for details.
We hope you find the changes helpful and if you have any thoughts or comments please feel free to use the comment link below or the contact us link at the top of every page. As the year progresses we'll be looking at other means to provide additional features, services, and continued first rate PowerCADD and Mac OS? X related content for the CAD professional.
We hope that helps
If you found this article or the website in general to be helpful, educational or a time and money saver you can show your support. Thank you ~ Brian (huc) Huculak, Co-founder and Managing Editor, caddpower.com - powercadduser.com
We have a new look and feel
Our returning visitors and clients have no doubt noticed the new look and feel to this website. We've been receiving positive feedback and thank everyone who took the time to write.
The old website, created using iBlog served it's purpose well and we think that product was, and still is, a great choice for many things. However, we simply out grew it in terms of the amount of content we were generating, how it needed to be organized and many other factors.
After looking long and hard at several different products over the better part of a year we decided to go with the Content Management System you see here, Drupal Among the many benefits a CMS? provides (including that little ? mark you see next to the term CMS, go ahead, put your mouse over it and click), we how have a great deal of flexiblity in creating and organizing content, and in adding new features as time, money, energy, and interest permit.
You have no doubt noticed we've moved to a registered and guest type content structure. Long time visitors to caddpower.com may recall we tried something similar in the late 1990's. At that time the techology to do the task was just to cumbersome to be practical and we abandoned it... thankfully technology has come a long way Fundamentally, requiring visitors to register before accessing premium content let's us know who and how many people are seriously interested in the content and service we provide on this website. That information, when used in conjunction with traditional website logs, we how have some tangible facts to make informed decisions about the future. We understand and respect your privacy and spell it all out in our privavcy policy.
So, we look forward to seeing you here online, thanks for visiting, and we hope you find the information here helpful and that it helps get you through some of the bumps on the technology highway.
Thanks for visiting.
Brian (huc) Huculak
Why are you seeing this page?
Some content on this site requires visitors to be registered and logged in to view it; we refer to that as premium content. However, don't give up as there are some common reasons why you're seeing this page and there are some easy things you can try to correct the problem:
Features and Content restricted to registered users only include:
Thanks for visiting and we apologize for any inconvenience. If you still can't find what you're looking for or continue to have problems accessing this site please Contact Us and we'll do our best to help.
Looking for something at caddpower.com?
We're sorry. We tried really hard but after looking everywhere on our site we just can't find the page you requested. However, don't give up as there are some common reasons why that might have happened and there are some easy things you can try to correct the problem:
We apologize for any inconvenience and if you still can't find what you're looking for please Contact Us and we'll do our best to help.